What Our Customers Are Saying
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We want to praise and thank Kenneth and Wyntir, owners of Doran's, for helping us out so much while traveling through Steamboat Springs. We were on a 5 week National Parks tour when our car broke down. Wyntir was reassuring when she answered our call for help to get our car towed. Since we were miles away from Steamboat Springs, she had to review landmarks in order to pinpoint exactly where we were. Kenneth arrived promptly and so pleasant to work with. He towed our car to his shop late on a Friday afternoon. He made many phone calls in order to locate a part for our car which had to be shipped from another state. We changed our lodging reservations to stay in Steamboat for 4 nights in order for the part to be received and installed. Much to our surprise, he had the part shipped overnight and had it installed by 2:00pm the next day (on a Saturday when the shop was typically not even opened)! He came in that day to see if the part was there and did the work himself. Needless to say, we were overjoyed to be able to continue our trip, almost without interruption! Both of them were very reassuring, let us use their computer to make lodging reservations, drove my husband to the car rental lot and generally made this experience so much more positive than it could have been. Our hats are off to Kenneth and Wyntir for making what could have been a bad part of our trip into just a bump in the road! Your kindness will never be forgotten! Thanks again!Dennis & Ann P. -
Being out of town/state, and broken down car, they were quickly there. Towed me to their shop, took that extra step to get my car in the shop to help me to get back on the road to home. Even though not original thought on problem ended up being worse than thought. They were very gracious letting me leave my vehicle at the shop while I got back home to make arrangements to get my vehicle. ALL the staff were great and so friendly. I highly recommend to anyone and everyone. Thank you.Jennifer H.
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Doran Auto Repair is the best place you can take your vehicle for service! Kenny and the guys do an amazing and professional job. The personal service is outstanding! Being in a wheelchair and having someone who understands you and your vehicles special needs is truly a wonderful thing. Thanks Kenny!J.D. S.
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Outstanding customer service. If you drive a vehicle in Steamboat Springs, you need to check out this business. They can take care of all your vehicle needs.Doug W.
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I had been messing around for two weeks trying to get somebody to diagnose a problem with my truck. Had two different shops in town look at it and couldn't get it figured out. After hassling for days trying to get somebody to take the time to look at it a friend recommended Doran. Ken had it figured out and fixed in a couple hours -- most of which was waiting for parts delivery. Great guys to work with and great service. I'll definitely be back next time I need auto work done.Mike S.
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Such a great company. We felt like we were treated like family there. The team are all very kind and professional on every level. We were in a crappy situation and all the staff did their best to make it easier. They took great care of our diesel E350 and us! I would definitely recommend anyone who needs honest and reliable service to use Doran Auto Repair.Quinton G.
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They quickly diagnosed the problem, and had us back on the road within a half an hour of our arrival. They are extremely knowledgeable, friendly, and honest. It is difficult to find a great automotive repair shop and when you do, you want to tell everyone! This place is AWESOME and I would highly recommend them. Thanks for saving our vacation.K. Ore
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My wife and I came in to Steamboat at about 3 pm after we severed a brake line elk hunting north of Steamboat. We called four places and 3 of them said they would check it out after Thanksgiving- it was November 9th. Doran's Auto told me to bring it in immediately. They checked it out, ordered the part and told us to bring it in at 8 in the morning so as to not interfere any more with our hunt. They fixed it in no time the next morning and I got my first bull elk the same day. I have had good experiences with quality mechanics, but this stood out.Eric S.
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I had a coolant hose break late Friday night, and I was supposed to be heading back to Omaha on Saturday morning. Kenny fit me right in first thing on Saturday morning... he fixed the coolant hose at a reasonable price and had my car repaired in 90 minutes. Extremely impressed, very customer service oriented. If I could give 10 stars I would. You the man Kenny!Tom K.
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While visiting Steamboat, our car broke down and we were stranded on the top of Rabbit Ears pass. The owner, Kenny came to tow us to the shop, he worked through the weekend to diagnose and fix our car. When the repairs would have totaled more than the car was worth we decided to leave it. He was honest and generous about the price of labor. I would highly recommend this auto shop to anyone in Steamboat Springs looking for quality, honest car maintenance and work done.Brittney F.
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Efficient and outstanding commitment to customer service. They saved our vacation plans by going above and beyond to get us back on the road.Steve G.
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Very helpful. Available by phone 7 days a week and over holiday weekend. Towed our disabled Ford F150 to his shop in Steamboat Springs and had fuel pump replaced and ready to go by noon the next day. Highly recommend for day to day maintenance and emergency services.Scott J.
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Had a engine fail in our Jeep while topping Rabbit Ears Pass. Called a tow truck and headed for Doran Auto. They helped us get home, gave us a fair price on an engine replace and got us back on the road. Would recommend them to anyone who needs help.Keith M.
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They repaired our broken RV with no notice and were very friendly. Great people to work with. Did a great job.John H.
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Exceptionally friendly and professional. Kept me updated on the process. Were able to repair my clutch in a third the time quoted by other shops I contacted, which was crucial since I was stranded traveling through the area.Eric G.
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Our old VW overheated coming over rabbit ears pass. On the suggestion of our tow truck driver we went to Doran Auto Repair because it was one of the few shops open on a Saturday. Boy what a treat! Kenny, Les, and the rest of the team got us back on the road in half a day, offered us rides to and from town to wait out the repair and charged an extremely reasonable rate. Huge thanks, and if our car ever breaks down again in Steamboat, I know where we'll be taking it.Fawn J.
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Great, honest shop. Good communication, accurate estimates, outstanding work. Everyone is very friendly, Kenny even helped me when shopping for a used truck by calling the owner and asking about condition and past work then giving his recommendation..Mel S.
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Kenny Ferrier owner/operator of Dorans Auto Repair turned what was a bad situation into a great customer service experience. I blew an engine traveling up Rabbit Ears Pass on the way to DIA for a flight. Ken showed up like lightening and recovered the down vehicle then made time to get me to a rental service to get me back on the road. Great customer service, excellent work and great experience. I highly recommend Ken and his shop/ towing service. Thanks Ken!!!Jackie R.
